Returns & Exchanges
At Cocktail Emporium, we want you to be completely satisfied with your barware and ingredients. If your order isn't quite right, you can return most unused items in their original packaging within 30 days of purchase.
Initiate Your Return
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Pack Your Items
Carefully wrap your items in their original packaging to ensure they are protected during transit, as we cannot refund products damaged during return shipping.
Ship the Package
Affix the provided shipping label or use a tracked courier service to send your package back to our main warehouse facility.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing